Telephone Befriending - Ray of Light Wales

At Ray of Light Cancer Support we understand that a cancer diagnosis not only affects a person physically but also has a significant impact on emotional well-being. The feelings of isolation and loneliness that often accompany this journey can be overwhelming. That is why we have established our free, safe, and non-judgmental Telephone Befriending Service specifically designed for anyone affected by cancer. Whether you are currently undergoing treatment, caring for someone with cancer, or have experienced the loss of a loved one, we are here to provide the companionship and the support you need.

Our Telephone Befriending Service is delivered by a dedicated team of compassionate and trained volunteers and team members who understand the challenges faced by those affected by cancer. Our team undergo thorough training, empowering them with the necessary knowledge and skills to be attentive listeners and empowering sources of support.

By matching our volunteers and team members with individuals affected by cancer, we ensure that those seeking companionship and understanding are able to connect with someone who can empathise with their unique journey. Through regular phone calls, our volunteers offer a listening ear, a friendly conversation, and a safe space to share thoughts and emotions without judgment.

The experience of cancer can often lead to feelings of isolation, despair and loneliness, as individuals navigate through this new reality. Our Befriending Service is designed to provide a lifeline of support for those who need us.

Reasons to seek support:

Emotional Support: Talking to someone who genuinely cares and understands the challenges of cancer can significantly alleviate emotional distress. Our team offer empathy, compassion, and a non-judgmental ear to help individuals cope with the emotional rollercoaster that accompanies their cancer experience.

Connection and Companionship: Our service aims to connect cancer patients, caregivers, and bereaved with individuals who can become a source of friendship and company. The regular phone conversations create a meaningful human connection, reduce feelings of isolation, and provide a sense of belonging within a supportive community.

Empowerment and Encouragement: Engaging in regular conversations with our trained volunteers can boost confidence and improve overall well-being. With our non-judgmental approach, individuals affected by cancer can feel empowered to voice their concerns, celebrate their triumphs, and navigate the challenges they face. Many of those that receive support via our Befriending Service often attend our groups after and become a part of our friendly, sociable community.

If you would like to discuss this service further please get in touch via email at: contactus@rayoflightwales.org.uk or fill in the form below;